Open positions

Receptionist (f/m/d)

  • Flims (Graubünden)
  • , Switzerland
Workload: 100%
Start from: 1st December 2026 - 31st March 2027

The Hapimag Resort Flims has 120 apartments with 550 beds, distributed across 12 chalet-style buildings. It also features an indoor swimming pool, a wellness area with saunas and a steam bath, a bar, an à la carte restaurant, and an honesty shop. The over 20,000 m² site is rounded off with various recreational facilities, a youth room, a kids’ club, and a bocce and volleyball court.

Your smile is our visit card! For this role, we are looking for an organised, friendly and experienced person with a warm heart who can delight our guests and ensure they have an unforgettable stay. 

 

What you can expect

  • Warm welcome, professional check-in/check-out, and on-site guest support
  • Handling guest inquiries and providing information about the resort and surrounding area
  • End-to-end processing of reservations, bookings, and guest data management
  • Serving as an interface and coordinating with other departments
  • Professional, precise communication via phone, email, and in person, including message and call forwarding, as well as supporting the creation and distribution of guest information materials
  • Invoicing, payment processing, and proper cash management
  • Management and reconciliation of reservation accounts

What you bring along

  • Completed vocational training in the hospitality industry or a comparable qualification
  • Professional experience in a front desk / reception role
  • Excellent communication skills in German and English are essential; additional languages are an advantage
  • Friendly, well-groomed, and professional appearance
  • Strong service orientation and a passion for interacting with people
  • Excellent organizational skills and the ability to multitask effectively
  • Proficiency with MS Office and common hotel management software
  • Responsible handling of sensitive data and confidential information
  • Reliability and strong sense of responsibility
  • Flexibility and willingness to work shifts, including evenings, weekends, and public holidays
  • Team player with a positive attitude

 

What we offer

Local benefits
  • Engaging and varied daily challenges in beautiful surroundings
  • High degree of autonomy and independence
  • Above-average social benefits and attractive employee discounts
  • Staff accommodation available upon request
  • Experience two weeks of vacation at a Hapimag resort of your choice
  • Discounts on stay and F&B services (30%) across our Hapimag resorts
Benefits at Hapimag
30% discounted membership
30% discount in restaurants
Work across Europe and regardless of the season
Workation within the EU/EFTA region
HapiAcademy - Your home for learning to level up your professional skills
Exciting team events and activities

Questions?

Have we piqued your interest and do you feel addressed? Then we look forward to receiving your application by email to: [email protected]

Hapimag Resort Flims
Via Gutveina 8
7018 Flims Waldhaus
www.hapimag.com/flims

Application Form:


 

About us

Find out more about us, our passion for vacations and what makes us tick.


Learn more

Lived sustainability

Sustainability has been at the heart of our business since our foundation.

Learn more

Our goals

Learn more about how Hapimag will continue to make guests happy in the future.

Learn more
Spontaneous application for office positions (Headquarter & Area-Offices).
Learn more
Spontaneous application for positions at our resorts (all functions).
Learn more

Privacy notice for applicants

View now