Receptionist (a*)

Workload: 60-100%
Starting: upon agreement
The Hapimag City Resort in Amsterdam is situated in two historic buildings on the beautiful canals of Amsterdam with a superb location in the enchanting old town and offers 26 holiday apartments.

To strengthen the reception team we are looking  for a committed personality who supports our experienced team and welcomes our guests with a warm, welcoming smile

What you can expect

  • Looking after and consulting our guests at the reception 
  • Check in, check out and cash desk management 
  • Processing of reservations e.g. car hire, transfers, excursions, entrance tickets etc.
  •  Active additional sales 
  • Contributing to the optimization of quality assurance and guest satisfaction 
  • Close cooperation with other departments (Housekeeping, Maintenance etc) 
  • Support with administrative tasks

What you bring along

  •  Professional experience in a comparable position within hospitality or guest service area
  • Good user knowledge of Google Drive, MS Office IT programmes. 
  •  Experience in dealing with hotel software (i.e. PMS and POS is a plus) 
  •  Very good knowledge of English (at least C1 level), German and Dutch, other foreign languages are an advantage 
  • Friendly and cheerful personality

What we offer

Local benefits
  • Diversified job in a familiar working environment with flat hierarchy and in a well-coordinated and highly motivated team
  • Permanent employment contract with performance-related pay
  • High degree of independence and empowerment in the role
  • Development opportunities within the company
  • Two weeks of points-free vacation at one of our Hapimag resorts
  • Attractive employee conditions for holidays and 30% discount on F&B services in our own hapimag resorts
Benefits at Hapimag
30% discounted membership
30% discount in restaurants
Work across Europe and regardless of the season
Cheap vacation thanks to last minute offers
Learn languages for free
Exciting team events and activities

Apply now

Are you ready to complement our Hapimag community at our Front Desk in Amsterdam?
Then we look forward to receiving your complete application documents by E-Mail to:
[email protected] 

Hapimag Resort Amsterdam
Céline Willemse
Singel 19-23
1012 VC Amsterdam

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